Complaint Form
We are committed to providing you with the best service and outcome possible. You can easily share your concerns with us through the form on this page and we will respond accordingly.
Alternatively, feel free to call or email us.
For information on how Smart Moves Healthcare manages complaints, please refer to the Smart Moves Healthcare Participant Handbook. If you are unhappy with the way Smart Moves Healthcare managed your complaint you can refer to the NDIS website for Feedback and Complaints.
Smart Moves Healthcare fully supports your right to have an independent advocate support you in your interactions with us. If you’d like help finding an independent advocate, please speak to one of our staff. Alternatively, you can use the Disability Advocacy Finder, which is available online through the National Disability Advocacy Program.